Water Tower Place


EVENT:
Historical Tours

Event Date:
Every Friday

Event Time:
3:00PM - 3:30PM
EVENT/PROMOTION DESCRIPTION:
  • Free, 30 minute guided walking tour that explores the history of this Chicago icon
  • Tours begin in the lobby and end on Level 7
  • Information is presented for the property and the retailers
  • Guests check in at the Concierge Desk
 
CORPORATE CONCIERGE SERVICES PARTICIPATION:
  • Concierge team member and mall marketing manager give the tour
  • Promote retailers on every level of the center
  • Promotional items given to each guest that takes the tour
  • Group size is 15 and all tours thus far have been full
  • Retailers give discount to guests that mention they have been on the tour
  • Concierge team memorizes the script and spends an hour on the tour